1. Technical Questions
Questions were related to scripting in MySQL and template XML/CSS, not JBoss/WildFly.
My answer was not 100% correct.
2. Technical Test
I received a script to validate XML using xmllint. I did not answer correctly.
Previous experience: I have generated reports using skills like Linux Administration, PowerShell, Python, API Management.
3. Personal / Administrative Questions
- Handling actions, tickets, and issue procedures
- Methodologies: ITIL / Scrum
- Work Policies and Procedures, Ticketing & Workflow Management
- Documentation & Reporting
- Scheduling & Coordination
- Compliance & Legal/Regulatory Awareness
- Communication & Support
My answers were appropriate and methodologically sound.
4. Interviewers Feedback
The interviewers were very friendly and approachable.
5. Performance Impression
I demonstrated my experience in the pharmaceutical industry and my enthusiasm for working in an international environment, handling daily technical challenges and engineering support tasks.
6. Languages Used
English and a little French. I am fluent in four languages and currently improving French.
7. Unclear Questions
Unclear programming questions in scripts, without specifying the application. I addressed them by clarifying the context.
8. Additional Comments
During my tenure in the pharmaceutical and engineering support sectors, I have consistently demonstrated strong technical expertise and problem-solving capabilities in complex, highly regulated environments. I successfully managed daily operational tasks, troubleshooting, and project challenges while maintaining clear communication with teams and stakeholders.
9. Job Understanding
The project involves technical support on daily engineering tasks.
10. Additional IT Consultant Needs
The client mentioned the need for daily support on tickets and technical issues, troubleshooting systems, assisting users, and being comfortable explaining technical terms clearly to users.
11. Other Comments
During my interview, I highlighted my extensive experience in pharmaceutical and engineering support environments, managing daily technical issues, ticket handling, troubleshooting, and user assistance. I emphasized my ability to clearly explain technical concepts to users. I also expressed strong enthusiasm for challenging topics and complex tasks, motivated to contribute to and grow within a dynamic international organization.